10 qualitative measures for evaluating the outcomes of corporate learning programs.
Measuring the outcomes of Corporate Education. 10 quantitative indicators
Dec 22, 2022
- Increased productivity: One way to measure the impact of training on productivity is to track the amount of work completed before and after the training, or to measure the time it takes to complete certain tasks.
- Reduced turnover: Training can help improve employee engagement and retention, which can be measured by tracking the rate of employee turnover before and after the training.
- Improved financial performance: Training can also lead to improved financial performance, which can be measured through metrics such as revenue, profits, and return on investment.
- Increased sales: Training can help improve the sales skills of employees, which can be measured through increased sales or revenue.
- Improved efficiency: Training can lead to improved efficiency, which can be measured through metrics such as the amount of time it takes to complete tasks or the number of errors made.
- Increased customer satisfaction: Training can lead to improved customer satisfaction, which can be measured through metrics such as customer loyalty, customer retention, or customer satisfaction scores.
- Reduced absenteeism: Training can improve employee attendance, which can be measured through metrics such as the number of days absent per employee or the percentage of employees absent.
- Improved safety performance: Training can improve safety performance, which can be measured through metrics such as the number of accidents or injuries.
- Enhanced quality: Training can lead to improved quality, which can be measured through metrics such as the number of defects or the percentage of products meeting quality standards.
- Increased knowledge and skills: Certainly training shall increase the knowledge and skills of employees, which can be measured through assessments or tests.
- "The Role of Learning in Digital Transformation" by Karim Lakhani and Karim R. Lakhani (https://sloanreview.mit.edu/article/the-role-of-learning-in-digital-transformation/)
- "Designing Effective Training Programs" by William J. Rothwell and H.C. Kazanas (https://www.amazon.com/Designing-Effective-Training-Programs-Rothwell/dp/1119287547)