Measuring the outcomes of Corporate Education. 10 qualitative indicators

1. Improved communication skills: Training can improve the communication skills of employees, which can be measured through feedback from colleagues, supervisors, or customers.
   
   
2. Increased confidence: Training can boost the confidence of employees, which can be measured through self-report measures or through observations by supervisors or colleagues.
   
   
3. Improved teamwork: Training can improve teamwork and collaboration, which can be measured through observations or feedback from team members.
   
   
4. Enhanced leadership skills: Training can improve the leadership skills of employees, which can be measured through observations or feedback from team members.
   
   
5. Improved problem-solving skills: Training can enhance problem-solving skills, which can be measured through observations or the successful resolution of problems.
   
   
6. Enhanced decision-making skills: Training can improve decision-making skills, which can be measured through observations or the successful implementation of decisions.
   
   
7. Increased motivation: Training can increase the motivation of employees, which can be measured through self-report measures or through observations of increased effort and engagement.
   
   
8. Improved customer service: Training can enhance customer service skills, which can be measured through customer feedback or observations of interactions with customers.
   
   
9. Enhanced creativity: Training can improve creativity, which can be measured through observations or the successful implementation of new ideas.
   
   
10. Improved time management skills: Training can enhance time management skills, which can be measured through observations or the successful completion of tasks within deadlines.

References:

• "The Role of Learning in Digital Transformation" by Karim Lakhani and Karim R. Lakhani (https://sloanreview.mit.edu/article/the-role-of-learning-in-digital-transformation/)
• "Designing Effective Training Programs" by William J. Rothwell and H.C. Kazanas (https://www.amazon.com/Designing-Effective-Training-Programs-Rothwell/dp/1119287547)